Skip to content
Back

Why did my payment fail, and why did my subscription expire?

Quick answer: When a renewal payment fails, Apple or Google retries it for a period and then expires the subscription, so MOMDAY shows a paywall. Update your payment method, resubscribe if it has expired, then tap Restore Purchase in the app.

Fix it

  1. Update your payment method.

  2. iPhone: Settings > your name > Subscriptions > MOMDAY > choose a plan to resubscribe if it has expired. Android: Google Play > profile icon > Payments & subscriptions > Subscriptions > MOMDAY > Resubscribe.

  3. Open MOMDAY. If the paywall still shows, tap Profile > gear icon > Membership > Manage > Restore Purchase.

💡 Tip: Your progress is saved while the subscription is inactive. If the subscription expires and you resubscribe, standard pricing applies.

Related articles