I canceled but was still charged. How do I get a refund?
Quick answer: Apple and Google process all MOMDAY payments, so request your refund from them: reportaproblem.apple.com for iPhone, or play.google.com for Android. Under the App Terms, all sales are final and MOMDAY does not issue refunds. Apple and Google decide refunds under their own policies.
iPhone (App Store)
Go to reportaproblem.apple.com and sign in with your Apple Account.
Tap I'd like to, then choose Request a refund.
Choose the reason, then tap Next.
Select the MOMDAY charge, then tap Submit.
Apple usually replies within 24 to 48 hours.
Android (Google Play)
Go to play.google.com and click your profile picture.
Click Payments & subscriptions > Budget & order history.
Find the MOMDAY charge and click Report a problem.
Select the option that matches your situation, complete the form, and click Submit.
Google usually decides within 1 to 4 days.
⚠️ Before you request: confirm the subscription is canceled. If it is still active, cancel it first so you are not charged again. Canceling stops the next renewal; it does not refund the current period. |