How do I contact MOMDAY support?
Quick answer: The fastest way is in the app: tap Profile > gear icon > Help & Support to search the help articles or start a chat. You can also email hello@momday.com. A team member replies within 2 to 3 business days.
In the app (fastest)
Tap Profile > gear icon.
Under More, tap Help & Support.
Search the help articles, or start a chat. Our assistant answers common questions immediately and passes anything else to the team.
Email and response time
Momo, our AI assistant, is available 24 hours a day, 7 days a week. Team members are available Monday to Friday, regular business hours, Hawaii Standard Time.
Email: hello@momday.com
Response time: a team member usually replies within 2 to 3 business days.
Include in your message
The email on your MOMDAY account
Your phone model and whether you use iPhone or Android
What you were doing when the problem happened
A screenshot or screen recording, if possible
Do not send medical records, test results, or diagnoses. MOMDAY cannot accept them, and support cannot answer medical questions.
⚠️ Note: MOMDAY does not issue refunds. For subscription refunds, contact Apple or Google directly. See: I canceled but was still charged. How do I get a refund? |