The app crashes, freezes, or will not open
Quick answer: Close and reopen the app, update it, then restart your phone. If it still crashes, free up storage and reinstall. Your progress is saved to your account.
Work through these in order
Close MOMDAY fully and reopen it. iPhone: swipe up from the bottom and swipe the app away. Android: open recent apps and swipe it away.
Update the app. Open the App Store or Google Play, search MOMDAY, and tap Update if shown.
Check your connection. Switch between WiFi and cellular.
Restart your phone.
Free up storage. Low storage can cause crashes. iPhone: Settings > General > iPhone Storage. Android: Settings > Storage.
Update your phone's software. iPhone: Settings > General > Software Update. Android: Settings > System > System update.
Reinstall MOMDAY. Delete the app, reinstall it, and sign in with the same method.
💡 Your program, sessions, and favorites are saved to your account, not your phone, so they are there when you sign back in after reinstalling. |
Still crashing?
Email hello@momday.com (since the app may not open for you). Include your phone model, app version, and a screen recording if you can; it helps us find the cause fast.